Frequently asked questions

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General

Can I cancel my subscription at any time?

Can I cancel my subscription at any time?

Can I cancel my subscription at any time?

Do you offer discounts for bulk orders?

Do you offer discounts for bulk orders?

Do you offer discounts for bulk orders?

How do I update my account information?

How do I update my account information?

How do I update my account information?

What if I need to cancel my subscription?

What if I need to cancel my subscription?

What if I need to cancel my subscription?

Software

Is there a training program available for new agents?

Is there a training program available for new agents?

Is there a training program available for new agents?

How long does it take to get contracted and begin selling?

How long does it take to get contracted and begin selling?

How long does it take to get contracted and begin selling?

What licenses do I need to work independently with O'Neill Marketing?

What licenses do I need to work independently with O'Neill Marketing?

What licenses do I need to work independently with O'Neill Marketing?

Who maintains ownership of my book of business while I am affiliated with O’Neill Marketing?

Who maintains ownership of my book of business while I am affiliated with O’Neill Marketing?

Who maintains ownership of my book of business while I am affiliated with O’Neill Marketing?

How do I get started?

How do I get started?

How do I get started?

Can I recruit agents within my direct down-line?

Can I recruit agents within my direct down-line?

Can I recruit agents within my direct down-line?

How are commissions processed and when are they paid?

How are commissions processed and when are they paid?

How are commissions processed and when are they paid?

Billing

Do you share my personal information with third parties?

Do you share my personal information with third parties?

Do you share my personal information with third parties?

Is my payment information secure?

Is my payment information secure?

Is my payment information secure?

Can I access, update, or delete my personal information?

Can I access, update, or delete my personal information?

Can I access, update, or delete my personal information?

How long do you retain my personal data?

How long do you retain my personal data?

How long do you retain my personal data?